Return and Replacement Policy

Thanks for shopping with Mobatree

If you are not entirely satisfied with your purchase, we’re here to help.

Returns & Refunds
The Warranty Duration for all products is mentioned in the product description, and in the invoice. 
The item must be in the original packaging if you are returning within 30 days of purchase.
Once we receive the refund request, we will immediately contact you and to enquire the issue or reason for the request you will be asked to share a video of the issue you are facing with the product. Our support team will look after the issue. Once all the formalities are fulfilled, our team will generate the pickup of the product. After the pickup is done (usually it is 1-2 working days), refund will be initiated to your account within 7 working days.
Please Note: warranty is valid against manufacturing defects only. Swollen, cracked or scratched batteries will not be accepted.

Replacement
The Warranty Duration for all products is mentioned in the product description, and in the invoice.
Your product will be eligible for replacement according to the warranty duration mentioned in your invoice. You will be asked to share a video of the issue you are facing with the product. Our support team will look after the issue and help you with the replacement of the product.
Please Note: warranty is valid against manufacturing defects only. Swollen, cracked or scratched batteries will not be accepted.
In case you have ordered wrong product from our website and want a refund or replacement, the shipping charge of Rs.200/- will be bear by you.
In case you cancel a prepaid order in transit a Cancellation charge of Rs 50 would be bear by you.  

Contact Us

If you have any questions on how to return or replace the product
Email: support@mobatree.com
Call: 18001205562
What Sapp: 8882230847